Troubleshooting
All 10 SharkCloud help articles on Troubleshooting — cloud server and VPS buying advice, deployment tutorials, networking and troubleshooting.
What to Do When Your VPS Won't Connect (SSH Timeout)
A failed SSH connection is one of the most common issues. Don't panic — work through the s
How to Reset a Forgotten Root Password
Forgetting your server password is no cause for panic — there are usually a few ways to re
Step-by-Step: Troubleshooting a Website That Won't Load
A site that won't load has many causes; checking layer by layer from domain to server pinp
Emergency Response When Your VPS Faces CC/DDoS Attacks
When a server suddenly sees a traffic surge, maxed CPU and an unreachable site, it may be
VPS Running Out of Memory: Diagnosing OOM and Adding Swap
The site dies at midnight, the database restarts for no reason, SSH lags until you cannot
VPS Disk Full: How to Find and Clean Up Space
A 100% full disk is worse than it sounds: the database refuses writes, the site throws 500
Diagnosing 100% CPU Usage on a VPS
A maxed-out CPU shows up as a slow website, laggy SSH typing and timed-out cron jobs. The
VPS Compromised? How to Investigate and Re-secure It
Common signs of a compromised VPS: unusual outbound traffic, sustained 100% CPU, unknown p
Website Down? Diagnosing 502 / 504 Bad Gateway Errors
When a site suddenly returns 502 or 504, visitors just see an error line. Both almost alwa
Can't SSH Into Your VPS? A Step-by-Step Checklist
Failing to SSH in is the most common beginner snag. Don't rush to reinstall — work this ch